{"id":291,"date":"2015-06-12T14:32:53","date_gmt":"2015-06-12T18:32:53","guid":{"rendered":"http:\/\/www.hegganlibrary.org\/?page_id=291"},"modified":"2026-03-23T14:22:14","modified_gmt":"2026-03-23T18:22:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/hegganlibrary.org\/index.php\/help\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<style>\n.EXPANDcontainer{border-bottom-style:solid;border-bottom-color:silver;border-bottom-width:0.5px;padding-left:10px;}\n<\/style>\n<div class=\"PAGEcontainer\">\n\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/librarybanner.PNG\" alt=\"The exterior of the Margaret E. Heggan Free Public Library\" class=\"GLOBALland\" \/><\/p>\n<div class=\"PAGEheader\">\n<h1 class=\"PAGEtitle\">Frequently Asked Questions<\/h1>\n<\/div>\n<\/div>\n<p class=\"PARENTabout\">Welcome to the FAQ page! We&#8217;ve listed the answers to questions that we receive frequently about the Margaret E. Heggan Free Public Library below. If you find your question remains unaddressed, please also consider emailing <a href=\"mailto:infor@hegganlibrary.org\" class=\"linkalpha\">info@hegganlibrary.org<\/a> or using our online <a href=\"https:\/\/hegganlibrary.org\/index.php\/help\/ask-a-librarian\/\" class=\"linkalpha\">Ask a Librarian form<\/a>.<\/p>\n<h1 style=\"text-align:center\">ABOUT THE LIBRARY<\/h1>\n<div class=\"PARENTcontainer\" id=\"About\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_HEGGAN2.png\" class=\"PARENTcontIMG\" alt=\"The Margaret E. Heggan Free Public Library logo\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tThe Margaret E. Heggan Free Public Library\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"AboutQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_1Q1', 'Does the library have a mission statement?')\">Does the library have a mission statement? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_1Q1\">Yes, and it can be accessed via our website <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/#MissionStatement\" class=\"linkalpha\">here<\/a>.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AboutQ2\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_1Q2', 'Where is the library located, and is there free parking available?')\">Where is the library located, and is there free parking available? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_1Q2\">The library is located at 606 Delsea Drive, Sewell, NJ, in Washington Township.  There is plenty of free parking available.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AboutQ3\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_1Q3', 'Is the Margaret E. Heggan Free Public Library a branch of the Gloucester County Library System (GCLS)?')\">Is the Margaret E. Heggan Free Public Library a branch of the Gloucester County Library System (GCLS)? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_1Q3\">\n\t\t\t\tNo, the library is an independent municipal library, funded mostly by our taxpayers, and we exist primarily to serve residents in Washington Township.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AboutQ4\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_1Q4', 'Who was Margaret E. Heggan?')\">Who was Margaret E. Heggan? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_1Q4\">\n\t\t\t\tMargaret E. Heggan was a library volunteer, an avid library supporter, and the first female mayor in Washington Township. You can read more about her and the history of the library <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/library-history\/#Margaret\" class=\"linkalpha\">here<\/a>.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AboutQ5\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_1Q5', 'How is the library governed?')\">How is the library governed? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_1Q5\">\n\t\t\t\tThe library director reports to the Library Board of Trustees.  You can read more about this group and access prior meeting minutes <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/board\/\" class=\"linkalpha\">here<\/a>.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AboutQ6\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_1q6', 'How is the library funded?')\">How is the library funded? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_1q6\">\n\t\t\t\tOf the 2026 operating budget, 97% of revenue derives from a dedicated tax paid by Washington Township residents.  A total of 3% derives from other sources, including fees, fines, state aid, and donations.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AboutQ7\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_1q7', 'How do I find out about library events and news?')\">How do I find out about library events and news? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_1q7\">\n\t\t\t\tYou can visit our <a href=\"https:\/\/hegganlibrary.org\" class=\"linkalpha\">homepage<\/a> or <a href=\"https:\/\/www.facebook.com\/hegganpl\" class=\"linkalpha\">Find us on Facebook<\/a>. We have a printed monthly Heggan Happenings newsletter that can be found inside the library. You can also <a href=\"https:\/\/libraryaware.com\/3642\/Subscribers\/Subscribe?optInPageId=b0e9647a-de3f-41a5-802b-0a2f32373b20\" class=\"linkalpha\">sign up for our digital version of Heggan Happenings<\/a>.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AboutQ8\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_1q8', 'Are you hiring, and if so, where can I find information about a job at the library?')\">Are you hiring, and if so, where can I find information about a job at the library? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_1q8\">\n\t\t\t\tAny current job openings will be posted in the library and on our <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/jobs\/\" class=\"linkalpha\">Employment at the Library page<\/a> and we do not accept applications unless we are specifically advertising for a current position that is available.  If you are seeking job opportunities in NJ libraries, please visit the at <a href=\"https:\/\/www.njla.org\" class=\"linkalpha\">New Jersey Library Association website<\/a> and click on Job Hotline.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AboutQ9\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_1q9', 'I would like to make a monetary donation to the library.  Is that possible?')\">I would like to make a monetary donation to the library.  Is that possible? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_1q9\">\n\t\t\t\tYes, monetary donations to the library are accepted. Many people choose to donate funds to the library in honor or in memory of a loved one, and the funds are used to purchase books for the library collection.  You can access the donation form <a href=\"https:\/\/hegganlibrary.org\/FAQ\/MemorialDonationAp.PDF\" class=\"linkalpha\">here<\/a>.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AboutQ10\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_1q10', 'I would like to provide feedback about my visit to the library, library services, and\/or about a library staff member. How can I do that?')\">I would like to provide feedback about my visit to the library, library services, and\/or about a library staff member. How can I do that? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_1q10\">\n\t\t\t\tYou may submit feedback via our <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/feedback\/\" class=\"linkalpha\">online feedback form<\/a>.<\/p>\n<p>\t\t\t\tAdditionally, there is a comment card box at the front of the library that you may use to submit a comment, or you may send an email to <a href=\"mailto:admin@hegganlibrary.org\" class=\"linkalpha\">admin@hegganlibrary.org<\/a>\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AboutQ11\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_1q11', 'I visited the library and I left something there, and I also think that I returned my own book, not a library book, to the library by mistake.  Who should I contact?')\">I visited the library and I left something there, and I also think that I returned my own book, not a library book, to the library by mistake.  Who should I contact? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_1q11\">\n\t\t\t\tPlease call the circulation department at 856-589-3334 extension 200.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AboutQ12\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_1q12', 'I would like to display something in the library.  Who should I contact?')\">I would like to display something in the library.  Who should I contact? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_1q12\">\n\t\t\t\tThe library has a glass case available for displaying collections across from the reference desk.  There is a bulletin board in the front hallway, and only library staff members are permitted to hang materials from nonprofit groups with priority to those in Washington Township.  Space is limited and materials may be denied based on the size of the flyer.  We also have an art gallery in the front hallway.  To inquire about displaying items, flyers, or artwork, please contact Stephanie Kolodziej at <a href=\"mailto:pr@hegganlibrary.org\" class=\"linkalpha\">pr@hegganlibrary.org<\/a> or at 856-589-3334 extension 220.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AboutQ13\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_1q13', 'Does the library maintain any Little Free Libraries?')\">Does the library maintain any Little Free Libraries? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_1q13\">\n\t\t\t\tYes, the library maintains three Little Free Libraries in Washington Township. They are registered at the <a href=\"https:\/\/littlefreelibrary.org\/\" class=\"linkalpha\">Little Free Library website<\/a>. Community members are encouraged to take a book or leave a book at any of the locations.<\/p>\n<p>\t\t\t\tLittle Free Library locations include:<\/p>\n<ul>\n<li>Washington Lake Park<\/li>\n<li>Washington Township Municipal Building<\/li>\n<li>Washington Township Police Department<\/li>\n<\/ul><\/div>\n<\/div><\/div>\n<\/div>\n<div class=\"PARENTcontainer\" id=\"Hours\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_CAL.png\" class=\"PARENTcontIMG\" alt=\"A calendar\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tLibrary Hours\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"HoursQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_2q1', 'When is the library open?')\">When is the library open? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_2q1\">\n\t\t\t\tThe library is open Monday through Thursday from 10 AM until 9 PM; Friday and Saturday from 10 AM until 5 PM; and Sunday from 1 PM until 5 PM.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"HoursQ2\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_2q2', 'When is the library closed for holidays?')\">When is the library closed for holidays? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_2q2\">\n<div class=\"holidayheader\">\n\t2026 HOLIDAYS\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tNew Year\u2019s Day\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tThursday, January 1\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tMartin Luther King, Jr. Day\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tMonday, January 19\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tPresidents\u2019 Day\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tMonday, February 16\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tGood Friday\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tFriday, April 3\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tEaster\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tSunday, April 5\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tMother\u2019s Day\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tSunday, May 10\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tMemorial Day\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tMonday, May 25\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tJuneteenth\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tFriday, June 19\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tFather\u2019s Day\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tSunday, June 21\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tIndependence Day\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tSaturday, July 4\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tLabor Day\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tMonday, September 7\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tColumbus Day\/Indigenous Peoples\u2019 Day\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tMonday, October 12\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tVeterans Day\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tWednesday, November 11\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tThanksgiving Eve\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tWednesday, November 25\n\t<\/div>\n<div class=\"holidayhours\">\n\t\t10 AM &#8211; 5 PM\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tThanksgiving\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tThursday, November 26\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tDay after Thanksgiving\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tFriday, November 27\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tChristmas Eve\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tThursday, December 24\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tChristmas Day\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tFriday, December 25\n\t<\/div>\n<div class=\"holidayhours\">\n\t\tCLOSED\n\t<\/div>\n<\/div>\n<div class=\"holidaygrid\">\n<div class=\"holidayname\">\n\t\tNew Year&#8217;s Eve\n\t<\/div>\n<div class=\"holidaydate\">\n\t\tThursday, December 31\n\t<\/div>\n<div class=\"holidayhours\">\n\t\t10 AM &#8211; 1 PM\n\t<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<div class=\"PARENTcontainer\" id=\"LOGIN\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/LOGIN.png\" class=\"PARENTcontIMG\" alt=\"The LOGIN Libraries consortium logo\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tThe LOGIN Libraries Consortium\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"LOGINQ1\">\n\t\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_3q1', 'What is the LOGIN library consortium?')\">What is the LOGIN library consortium? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_3q1\">\n\t\t\t\t\tLOGIN (Libraries of Gloucester, Salem, and Cumberland Information Network) is a consortium, or cooperative group, of public and academic libraries that share certain infrastructure and resources.  If you have a library card from a LOGIN Library you will be granted certain privileges from other member libraries. <\/p>\n<p>\t\t\t\t\tMore information and a list of member libraries can be found on the <a href=\"https:\/\/www.login-libraries.org\" class=\"linkalpha\">LOGIN Libraries website<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"EXPANDcontainer\" id=\"LOGINQ2\">\n\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_3q2', 'Can I check out items at your library if I have a card with a different library?')\">Can I check out items at your library if I have a card with a different library? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_3q2\">\n\t\t\t\tIf you are a cardholder of any of the LOGIN member libraries, you may use your library card to borrow most materials at our library. Currently, borrowing museum passes and American Girl dolls are restricted to our cardholders. To learn more about our museum passes, available to Heggan cardholders only, <a href=\"https:\/\/hegganlibrary.org\/index.php\/services\/museum-and-garden-passes\/\" class=\"linkalpha\">click here<\/a>. <\/p>\n<p>\t\t\t\tTo learn more about our American Girl Doll collection, please visit <a href=\"https:\/\/hegganlibrary.org\/index.php\/services\/youth-services\/children\/american-girl-doll-lending-program\/\" class=\"linkalpha\">the American Girl Doll Lending Program page<\/a>.\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"PARENTcontainer\" id=\"Volunteer\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_AD.png\" class=\"PARENTcontIMG\" alt=\"Silhouette of a person\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tVolunteers\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"VolunteerQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_3q3', 'Do you accept adult volunteers?')\">Do you accept adult volunteers? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_3q3\">\n\t\t\t\tThe library does not currently enlist the services of adult volunteers, but the Friends of the Library are always looking for new members.  Please visit the Friends of the Library website for more information. <\/p>\n<p>\t\t\t\tYou may also learn about other volunteer opportunities in southern NJ by visiting the <a href=\"https:\/\/sjvolunteers.org\/\" class=\"linkalpha\">Volunteer Center of South Jersey<\/a>.\n\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"EXPANDcontainer\" id=\"VolunteerQ2\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_3q4', 'Do you accept teen volunteers?')\">Do you accept teen volunteers? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_3q4\">\n\t\t\t\tTeens who reside in Washington Township may volunteer by participating in our Teen Advisory Board.  Please contact Barb Pilling, Teen Librarian, at <a href=\"mailto:bpilling@hegganlibrary.org\" class=\"linkalpha\">bpilling@hegganlibrary.org<\/a> or at 856-589-3334 extension 224 for more information.\n\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<h1 style=\"text-align:center\">LIBRARY POLICY<\/h1>\n<div class=\"PARENTcontainer\" id=\"ROC\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_MENU.png\" class=\"PARENTcontIMG\" alt=\"A list of options\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tRules and Conduct\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"ROCQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_4q1', 'Am I allowed to bring food or drinks into the library?')\">Am I allowed to bring food or drinks into the library? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_4q1\">\n\t\t\t\tEating is not allowed in the library, except as part of a library or library-sponsored program. Drinks are allowed as long as they are in a closed container with a sealed lid, and as long as they are not in computer labs and\/or located near library computers.  Please refer to our <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/policies\/#POLICY5-1\" class=\"linkalpha\">Rules of Conduct<\/a>\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"ROCQ2\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_4q2', 'Do I have to be a library member to sit at tables or read a book, magazine, or newspaper in the building?')\">Do I have to be a library member to sit at tables or read a book, magazine, or newspaper in the building? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_4q2\">\n\t\t\t\tNo, seating and materials within the library are available to all members of the public.  To borrow materials, you must have a valid library card.\n\t\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"ROCQ3\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_4q3', 'Am I allowed to solicit in the library or on library property?')\">Am I allowed to solicit in the library or on library property? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_4q3\">\n\t\t\t\tSoliciting of any kind \u2013 including petitioning, canvassing, conducting surveys, and distributing written materials for political, charitable, commercial or religious purposes \u2013 is not permitted within the library, within 10 feet of all entrances, or in any way that interferes with the ability of library customers to enter and exit the premises.<br \/>\n\t\t\t\t<center><img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/FAQ\/10FT.PNG\" alt=\"A photo with a line measuring 10 feet from the library entrance\"><br \/>\n\t\t\t\t<em>This line indicates 10 feet from the library entrance<\/em><\/center><br \/>\n\t\t\t\tPlease refer to our <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/policies\/#POLICY5-1\" class=\"linkalpha\">Rules of Conduct<\/a>.\n\t\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"ROCQ4\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_4q4', 'Am I allowed to take photographs or videos in the library?')\">Am I allowed to take photographs or videos in the library? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_4q4\">\n\t\t\t\tPhotography and\/or other types of recording of individuals or groups without consent is prohibited. Please refer to our <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/policies\/#POLICY5-1\" class=\"linkalpha\">Rules of Conduct<\/a>.\n\t\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"ROCQ5\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_4q5', 'Is my child allowed to be left in the library alone?')\">Is my child allowed to be left in the library alone? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_4q5\">\n\t\t\t\tThe answer to this question depends on the age of your child.  Therefore, please refer to our <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/policies\/#POLICY5-2\" class=\"linkalpha\">Policy 5.2: Unattended Children<\/a>.\n\t\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"ROCQ6\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_4q6', 'Where can I find more information about your library policies?')\">Where can I find more information about your library policies? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_4q6\">\n\t\t\t\tMost of our patron policies can be found on the <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/policies\/\" class=\"linkalpha\">Policies page<\/a>.   <\/p>\n<p>\t\t\t\tIf you have any further questions, please call the circulation department at 856-589-3334 extension 200, or visit the library.\n\t\t\t<\/p><\/div>\n<\/div><\/div>\n<\/div>\n<div class=\"PARENTcontainer\" id=\"Collection\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_RA.png\" class=\"PARENTcontIMG\" alt=\"A stack of books\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tLibrary Collection\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"CollectionQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_5q1', 'Who decides which books and other materials to add to the library?  I am an author and I would like to donate my book to the library so that it can be added to the collection.')\">Who decides which books and other materials to add to the library?  I am an author and I would like to donate my book to the library so that it can be added to the collection. &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_5q1\">\n\t\t\tProfessional librarians are responsible for selecting library materials, based on positive reviews in credible library journals.  Please read our <a href=\"https:\/\/hegganlibrary.org\/FAQ\/Staff\/Collection.PDF\" class=\"linkalpha\">collection development plan<\/a> and if you believe that your book qualifies, contact the reference desk at 856-589-3332 extension 222. The librarian in charge of the collection in which your book fits will consider the request based on our collection development plan.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"CollectionQ2\">\n\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_5q2', 'How do I request that the library purchase a book or other library materials for borrowing?')\">How do I request that the library purchase a book or other library materials for borrowing? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_5q2\">\n\t\t\tPlease complete the material request form by accessing the link <a href=\"https:\/\/hegganlibrary.org\/index.php\/suggest-an-item-for-purchase\/\" class=\"linkalpha\">here<\/a>.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"CollectionQ3\">\n\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_5Q3', 'How do I request that the library purchase a pass to a certain museum?')\">How do I request that the library purchase a pass to a certain museum? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_5Q3\">\n\t\t\tPlease be aware that we already have museum passes to several museums in the tri-state area of NJ, DE, and PA.  If we do not have a pass, it is very likely that the museum does not offer museum passes to public libraries, or that they used to offer the pass, but they no longer sell the passes to public libraries.  You can request that the library purchase a pass to a certain museum by sending an email to <a href=\"mailto:admin@hegganlibrary.org\" class=\"linkalpha\">admin@hegganlibrary.org<\/a>.\n\t\t<\/div>\n<\/div><\/div>\n<\/div>\n<div class=\"PARENTcontainer\" id=\"Donations\">\n<div class=\"PARENTcontimg\">\n\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_DONATE.png\" class=\"PARENTcontIMG\" alt=\"A small donation box\">\n<\/div>\n<div class=\"PARENTcontheader\">\n\tDonations\n<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"DonateQ1\">\n\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_6q1', 'Are you accepting book donations, and if so, where should I put them?')\">Are you accepting book donations, and if so, where should I put them? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_6q1\">\n\t\t\tThe Friends of the Margaret E. Heggan Free Public Library accept donations of books in good condition in the two maroon bins directly outside of the Friends\u2019 bookstore. If the bins are full or the library is closed, donations may be left in the blue bins in the far corner of our parking lot. <\/p>\n<p>\t\t\t<center><img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/donationbin2.PNG\" alt=\"A row of large blue metal bins in the library parking lot.\"><\/center><\/p>\n<p>\t\t\tThe donations placed in the outside bins are not accessed by the Friends of the Library. Instead, they are sold and the library receives payment for the sales. Please visit the Friends of the Library website for more information about the Friends of the Library, who regularly financially support the library through many means. The Friends of the Library meet on the second Tuesday of the month in the adult meeting room in the library at 4 PM except in December.\n\t\t<\/p><\/div>\n<\/div><\/div>\n<\/div>\n<h1 style=\"text-align:center\">USING THE LIBRARY<\/h1>\n<div class=\"PARENTcontainer\" id=\"Account\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_CARD.png\" class=\"PARENTcontIMG\" alt=\"The Margaret E. Heggan Free Public Library logo\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tLibrary Account\n\t<\/div>\n<div class=\"PARENTcontbody\" id=\"Account\">\n<div class=\"EXPANDcontainer\" id=\"AccountQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_7q1', 'How do I get a library card?')\">How do I get a library card? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_7q1\">\n\t\t\t\tLibrary cards will be issued to eligible patrons (see <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/policies\/#POLICY1-1\" class=\"linkalpha\">Policy 1.1<\/a>) who submit a completed application to the circulation desk along with an Acceptable Form of Identification (see <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/policies\/#POLICY1-2\" class=\"linkalpha\">Policy 1.2<\/a>).  Please note parents\/guardians are responsible for completing applications on behalf of minors under the age of 18 and the identification requested should belong to the same parent\/guardian completing the application.  Any minor under the age of 18 will need to be present in order to receive a library card.  There is no age requirement for library card eligibility.  <\/p>\n<p>\t\t\t\t<a href=\"https:\/\/hegganlibrary.org\/FAQ\/GetLibraryCard.PDF\" class=\"linkalpha\">Click here for library card application<\/a><\/p>\n<p>\t\t\t\tWashington Township residents may also apply online for a <a href=\"https:\/\/hegganlibrary.org\/index.php\/digitalcard\/\" class=\"linkalpha\">Digital eLibrary card<\/a> which permits access to our online services only.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AccountQ3\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_7q3', 'How do I renew my library card?')\">How do I renew my library card? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_7q3\">\n\t\t\t\tLibrary cards are issued and renewed on a two-year basis.  Library card renewals are completed in person at the circulation desk.  At the time of renewal all fees on your account must be paid in full and an Acceptable Form of ID to Obtain a Library Card (see <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/policies\/#POLICY1-2\" class=\"linkalpha\">Policy 1.2<\/a>) must be presented to circulation staff.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AccountQ4\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_7q4', 'How do I renew items I have checked out?')\">How do I renew items I have checked out? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_7q4\">\n\t\t\t\tEligible materials may be renewed as long as they are not on reserve\/hold for another patron.  You may call the library at 856-589-3334 extension 200 or renew items in person at the library during operating hours.  You can also renew materials online by clicking on the \u201cRenew Your Materials\u201d link at the top right of our home page or via the \u201cCatalog &#038; Account\u201d dropdown menu across the top (or by <a href=\"https:\/\/goco.ent.sirsi.net\/client\/en_US\/heggan\/search\/patronlogin\/http:$002f$002fgoco.ent.sirsi.net$002fclient$002fheggan$002fsearch$002faccount$002f1$002f1$003f\" class=\"linkalpha\">clicking here<\/a>).\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AccountQ5\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_7q5', 'How can I pay my fines on my account?')\">How can I pay my fines on my account? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_7q5\">\n\t\t\t\tWe accept cash or check in-person only, but we do have the option to pay online with PayPal.  To pay your fees online with PayPal you will first need to log into your library account.  Then select the tab that says \u201cFines\u201d to see any bills on your account.  Then select the bills you would like to pay and click on the \u201cPayPal\u201d option to pay the bills.  The minimum amount that can be paid online is $1.00 at a time.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AccountQ6\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_7q6', 'I usually use my card online and am getting the error message &#10078;privilege has expired.&#10078;  What does this mean?')\">I usually use my card online and am getting the error message &#8220;privilege has expired.&#8221;  What does this mean? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_7q6\">\n\t\t\t\tThis most likely means your library card has expired and requires renewal.  Please contact the library at 856-589-3334 extension 200.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"AccountQ7\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_7q7', 'Do I need to have a zero balance owed on my account before I can borrow an American Girl doll, a museum pass, or request an interlibrary loan?')\">Do I need to have a zero balance owed on my account before I can borrow an American Girl doll, a museum pass, or request an interlibrary loan? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_7q7\">\n\t\t\t\tNo, you do not need to have a zero balance to check out these materials or request an interlibrary loan. As long as your balance owed is under ten dollars, you are considered being in good standing. There are no restrictions for Heggan cardholders in good standing regarding the borrowing of any materials or requesting an interlibrary loan. However, in order to renew your library card, you must have a zero balance and pay any fines on your card before the card is renewed.\n\t\t<\/div>\n<\/div><\/div>\n<\/div>\n<div class=\"PARENTcontainer\" id=\"Borrow\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_RA.png\" class=\"PARENTcontIMG\" alt=\"A stack of books\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tBorrowing Materials\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"BorrowQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_8q1', 'What are your borrowing policies?')\">What are your borrowing policies? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_8q1\">\n\t\t\t\tCurrent borrowing policies can be found on the library policy page, <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/policies\/#POLICY2-1\" class=\"linkalpha\">Policy 2.1: Borrowing Policy<\/a>.<\/p>\n<p>\t\t\t\tFor special collection materials including Museum Passes, American Girl Dolls, and Book Bundles, please refer to <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/policies\/#POLICY2-2\" class=\"linkalpha\">Policy 2.2: Special Collections Policies<\/a>.<\/p>\n<p>\t\t\t\tLost or damaged materials requiring replacement are billed at list price for the item plus a $3.00 processing fee.  Please see <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/policies\/#POLICY2-7\" class=\"linkalpha\">Policy 2.7: Lost\/Damaged Materials<\/a>.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"BorrowQ2\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_8q2', 'How many items can I borrow at a time?')\">How many items can I borrow at a time? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_8q2\">\n\t\t\t\tThere is no limit to most item types in the collection.  Museum passes are limited to one at a time.  Digital materials are addressed below.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"BorrowQ3\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_8q3', 'I have items I haven&#x2019;t returned and\/or have fines on my account.  Can I check out more items?')\">I have items I haven&#8217;t returned and\/or have fines on my account.  Can I check out more items? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_8q3\">\n\t\t\t\tPatrons with fines exceeding $10.00 in total will lose borrowing privileges until their balance due is reduced under $10.00.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"BorrowQ4\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_8Q4', 'Where do I return borrowed library materials?')\">Where do I return borrowed library materials? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_8Q4\">\n\t\t\t\tYou may return materials at the book\/media returns inside the library during operating hours or in the outdoor slots next to the front entrance.  You may also return your items to any library in the LOGIN consortium except the Gloucester County Institute of Technology (GCIT).  Please visit <a href=\"https:\/\/www.login-libraries.org\" class=\"linkalpha\">LOGIN Libraries<\/a> for a list of participating LOGIN libraries.[\/expand]\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"BorrowQ5\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_8Q5', 'If I forget my card, can I still borrow materials?')\">If I forget my card, can I still borrow materials? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_8Q5\">\n\t\t\t\tIf a patron forgets their library card, an unexpired government issued form of photo identification, such as a photo driver\u2019s license, may be used to verify identity and check out library materials.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"BorrowQ6\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_8q6', 'Do you keep a record of items I have checked out\/read?')\">Do you keep a record of items I have checked out\/read? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_8q6\">\n\t\t\t\tIn an effort to maintain patron privacy, the library does not keep records of items that have been returned (and which have no fines or fees attached).  Certain digital materials platforms may maintain recently returned titles for a limited period of time.  This would be accessible only by you, within your account.  Please see below for information regarding digital materials.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"BorrowQ7\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_8q7', 'Some libraries are not charging library fines.  What about this library?')\">Some libraries are not charging library fines.  What about this library? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_8q7\">\n\t\t\t\tYes, we are still charging library fines. At the time of writing, the Gloucester County Library System (GCLS) and Woodbury Public Library have adopted fine free policies. We applaud their decision and wish these libraries well. However, since the Margaret E. Heggan Free Public Library operates independently of the County system, our board has decided not to change its current policy regarding fines.  Our primary focus is to provide the Washington Township taxpayers with as many resources and materials as our budget allows. In order to protect the Township\u2019s assets and ensure the timely return of materials, we feel it is essential to maintain our reasonable, low fines. There are several mechanisms in place for our members if the financial burden of a fine is preventing them from utilizing the library. They can call, renew, or request charges to be waived by <a href=\"https:\/\/hegganlibrary.org\/FAQ\/Waiver.PDF\" class=\"linkalpha\">downloading the form found here<\/a>. The Library board\u2019s decision to maintain our policies will not impact your ability to borrow materials available through the GCLS. The GCLS has committed to collecting the fines for our materials that are returned late to its locations as well as providing ongoing reports to ensure our materials are not being withheld from circulation for unreasonable periods of time. We look forward to reviewing the results of GCLS\u2019 initiative before we consider modifying our policies. The Board of Trustees for the Margaret E. Heggan Free Public Library holds a public meeting on the third Wednesday of each month if you have concerns you would like the board to consider.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"BorrowQ8\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_8q8', 'How many children\u2019s holiday books can I borrow?')\">How many children\u2019s holiday books can I borrow? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_8q8\">\n\t\t\t\tDuring a specific holiday period, only three holiday books may be checked out per card.  For example, in October, only three Halloween books may be checked out per card.  If you were to check out Easter books in July, however, you would be permitted to check out as many as you wish.\n\t\t<\/div>\n<\/div><\/div>\n<\/div>\n<div class=\"PARENTcontainer\" id=\"Hold\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_SLIP.png\" class=\"PARENTcontIMG\" alt=\"A slip of paper with markings\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tHolds and Inter-Library Loans\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"HoldQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_9q1', 'I would like to place an item on hold.  How does that work?')\">I would like to place an item on hold.  How does that work? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_9q1\">\n\t\t\t\tMost circulating items may be placed on hold with a valid library card.  Library staff will retrieve items and notify patrons when available.  Holds can be placed in person, via telephone, or online by logging into your library account.  Materials categorized as \u201cNEW\u201d may be placed on hold by Margaret E. Heggan Free Public Library cardholders only.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"HoldQ2\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_9q2', 'How long do I have to pick up a hold?')\">How long do I have to pick up a hold? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_9q2\">\n\t\t\t\tPatrons have seven days from the date the hold was made available.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"HoldQ3\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_9q3', 'How many holds can I place at one time?')\">How many holds can I place at one time? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_9q3\">\n\t\t\t\tThere is no limit to the number of holds allowed.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"HoldQ4\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_9q4', 'What is the difference between a hold and an Inter-Library Loan?')\">What is the difference between a hold and an Inter-Library Loan? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_9q4\">\n\t\t\t\tInter Library Loan (ILL) requests go to libraries outside the LOGIN consortium, whereas hold requests are within the LOGIN consortium. Inter-Library Loans are only provided to patrons with a Margaret E. Heggan Free Public Library card, patrons from other LOGIN libraries need to request Inter-Library Loans from their home libraries.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"HoldQ5\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_9q5', 'How can I request an Inter-Library Loan?')\">How can I request an Inter-Library Loan? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_9q5\">\n\t\t\t\tTo request an Inter-Library loan please either call the adult reference desk at 856-589-3334 extension 222, or visit <a href=\"https:\/\/njsl.agshareit.com\/home?cid=njsl&#038;lid=WAPL\" class=\"linkalpha\">JerseyCat<\/a>.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"HoldQ6\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_9q6', 'How many Inter-Library Loans (ILLs) can I check out at once?')\">How many Inter-Library Loans (ILLs) can I check out at once? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_9q6\">\n\t\t\t\tPatrons are allowed to borrow three Inter-Library Loan items at a time.  Please note that only Margaret E. Heggan Free Public Library cardholders may request Inter-Library Loans.  Patrons from other libraries should contact their home libraries.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"HoldQ7\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_9q7', 'Can I pick up holds for someone else (spouse, parent, child)?  Can someone pick up my holds for me?')\">Can I pick up holds for someone else (spouse, parent, child)?  Can someone pick up my holds for me? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_9q7\">\n\t\t\t\tThe person picking up holds must be in possession of the library card through which the hold was placed.  <\/p>\n<p>\t\t\t\tPlease see <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/policies\/#POLICY2-3\" class=\"linkalpha\">Policy 2.3 Patron Requests (Holds)<\/a> on our policies page.\n\t\t<\/div>\n<\/div><\/div>\n<\/div>\n<div class=\"PARENTcontainer\" id=\"eBook\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_TABLET.png\" class=\"PARENTcontIMG\" alt=\"An eReader\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\teBooks and eAudiobooks\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"eBookQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q1', 'How can I borrow eBooks and eAudiobooks from the library?')\">How can I borrow eBooks and eAudiobooks from the library? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q1\">\n\t\t\t\tYou can borrow eBooks and Audiobooks using the service OverDrive\/Libby, or hoopla. The way in which you do this will vary by device and service.<\/p>\n<div class=\"EXPANDcontainer\" id=\"eBookQ1a\">\n\t\t\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q1a', 'OverDrive\/Libby')\">OverDrive\/Libby &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q1a\">\n<div class=\"EXPANDcontainer\" id=\"eBookQ1aA\">\n\t\t\t\t\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q1aA', 'I have a smart phone, Kindle Fire, iPad, or other smart device')\">I have a smart phone, Kindle Fire, iPad, or other smart device &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q1aA\">\n\t\t\t\t\t\t\t\tThe easiest way to use OverDrive\/Libby is to download the <a href=\"https:\/\/hegganlibrary.org\/index.php\/services\/library-apps\/#Libby\" class=\"linkalpha\">Libby app<\/a> from your device&#8217;s app store.<\/p>\n<p>\t\t\t\t\t\t\t\tOnce you&#8217;ve installed the app, it will ask you several questions leading you to the South Jersey Regional Library Cooperative. You will then be prompted to add your Margaret E. Heggan Free Public Library card to the app.<\/p>\n<p>\t\t\t\t\t\t\t\tNow simply find something you want on OverDrive\/Libby and borrow it! The item will be added to your bookshelf and you can open it from there.\n\t\t\t\t\t\t\t<\/p><\/div>\n<\/p><\/div>\n<div class=\"EXPANDcontainer\" id=\"EXPAND_10q1aB\">\n\t\t\t\t\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q1aB', 'I have a Kindle Paper-White or Classic')\">I have a Kindle Paper-White or Classic &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q1aB\">\n\t\t\t\t\t\t\t\tOlder versions of the Kindle are not compatible with the Libby app, so we need to borrow these materials differently. Navigate to the <a href=\"https:\/\/sjrlc.overdrive.com\/sjrlc-margareteheggan\/content\" class=\"linkalpha\">South Jersey Regional Library Cooperative Overdrive page<\/a> and log in by clicking the sign-in button to the right of the search bar. Select the Margaret E. Heggan Free Public Library and enter your library card number.<\/p>\n<p>\t\t\t\t\t\t\t\tNext we&#8217;ll restrict our searching or browsing to Kindle files only. This is the file format that is compatible with your device, so limiting our results early will make finding a compatible item much easier. <\/p>\n<p>\t\t\t\t\t\t\t\tClick on &#8220;Kindle Books&#8221; to browse the collection of materials with a Kindle format available. You can also search for Kindle materials by clicking the search bar, which will expand to reveal an advanced search option, click it. Select &#8220;Kindle Books&#8221; under format. Enter any other search parameter you desire or leave everything else blank to just browse. Click on &#8220;Search&#8221;<\/p>\n<p>\t\t\t\t\t\t\t\tFind something you would like to borrow and click &#8220;borrow&#8221;. Select how long you would like to keep the item and click &#8220;borrow&#8221; again. On the next prompt click &#8220;Read now with Kindle.&#8221; This will redirect you to amazon.com. Don&#8217;t worry, you aren&#8217;t about to buy this! enter the email and password <strong>associated with your kindle account<\/strong>. Once you&#8217;ve submitted these you&#8217;ll be brought to another page on the item, click &#8220;borrow&#8221; and the item will be queued for your Kindle device. It should start downloading on its own once the device connects to a Wi-Fi signal.\n\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"EXPANDcontainer\" id=\"EXPAND_10q1aC\">\n\t\t\t\t\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q1aC', 'I have a Nook Classic, MP3 Player, or other non-smart device')\">I have a Nook Classic, MP3 Player, or other non-smart device &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q1aC\">\n<div class=\"EXPANDcontainer\" id=\"EXPAND_10q1aCa\">\n\t\t\t\t\t\t\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q1aCa', 'I&#x2019;m borrowing an eBook')\">I&#8217;m borrowing an eBook &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q1aCa\">\n\t\t\t\t\t\t\t\t\t\tIn order to get eBooks onto your legacy eReader, we need to use a method called &#8220;side loading&#8221; which simply means we manually transfer the file from a computer to your eReader. To do this you will need a computer, your eReader, and a USB cable to connect the two. You will also need to install software called Adobe Digital Editions which is free and may be <a href=\"https:\/\/www.adobe.com\/solutions\/ebook\/digital-editions\/download.html\" class=\"linkalpha\">downloaded here<\/a>.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\tOn your computer navigate to the <a href=\"https:\/\/sjrlc.overdrive.com\/sjrlc-margareteheggan\/content\" class=\"linkalpha\">South Jersey Regional Library Cooperative Overdrive page<\/a> and log in by clicking the sign-in button to the right of the search bar. Select the Margaret E. Heggan Free Public Library and enter your library card number.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\tFind something you would like to borrow with an EPUB, Open EPUB, or PDF format. Most materials have this, but you may use advanced search to assist your browsing by clicking the search bar, which will expand to reveal the advanced search option. This page will allow you to limit your search by format.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\tFind something you would like to borrow and click &#8220;borrow&#8221;. Select how long you would like to keep the item and click &#8220;borrow&#8221; again. On the next prompt click &#8220;Download [FORMAT]&#8221;. The item should download and open with Adobe Digital Editions, if it does not navigate to the file you downloaded and try to open the file. It should open with Adobe Digital Editions.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\tFinally, connect your eReader device to your computer. It should be recognized by Adobe Digital Editions. Simply drag the book you borrowed from your bookshelf to your eReader to begin the file transfer.\n\t\t\t\t\t\t\t\t\t<\/p><\/div>\n<\/p><\/div>\n<div class=\"EXPANDcontainer\" id=\"EXPAND_10q1aCb\">\n\t\t\t\t\t\t\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q1aCb', 'I&#x2019;m borrowing an eAudiobook')\">I&#8217;m borrowing an eAudiobook &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q1aCb\">\n\t\t\t\t\t\t\t\t\t\tIn order to get eBooks onto your legacy eReader, we need to use a method called &#8220;side loading&#8221; which simply means we manually transfer the file from a computer to your eReader. To do this you will need a computer, your eReader, and a USB cable to connect the two. You will also need to install software called OverDrive Media Console which is free and may be <a href=\"https:\/\/www.overdrive.com\/apps\/overdrive\/\" class=\"linkalpha\">downloaded here<\/a>.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\tOn your computer navigate to the <a href=\"https:\/\/sjrlc.overdrive.com\/sjrlc-margareteheggan\/content\" class=\"linkalpha\">South Jersey Regional Library Cooperative Overdrive page<\/a> and log in by clicking the sign-in button to the right of the search bar. Select the Margaret E. Heggan Free Public Library and enter your library card number.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\tFind something you would like to borrow with an MP3 format. You may use advanced search to assist your browsing by clicking the search bar, which will expand to reveal the advanced search option. This page will allow you to limit your search by format.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\tFind something you would like to borrow and click &#8220;borrow&#8221;. Select how long you would like to keep the item and click &#8220;borrow&#8221; again. On the next prompt click &#8220;Download [FORMAT]&#8221;. The item should download and open with OverDrive Media Console, if it does not navigate to the file you downloaded and try to open the file.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\tFinally, connect your eReader device to your computer. It should be recognized by OverDrive Media Console. Use options in OverDrive Media Console to transfer the item to your device.\n\t\t\t\t\t\t\t\t\t<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"EXPANDcontainer\" id=\"EXPAND_10q1aC\">\n\t\t\t\t\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q1aC', 'I want to read on my computer')\">I want to read on my computer &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q1aC\">\n\t\t\t\t\t\t\t\tNavigate to the <a href=\"https:\/\/sjrlc.overdrive.com\/sjrlc-margareteheggan\/content\" class=\"linkalpha\">South Jersey Regional Library Cooperative Overdrive page<\/a> and log in by clicking the sign-in button to the right of the search bar. Select the Margaret E. Heggan Free Public Library and enter your library card number.<\/p>\n<p>\t\t\t\t\t\t\t\tFind something you would like to borrow and click &#8220;borrow&#8221;. Select how long you would like to keep the item and click &#8220;borrow&#8221; again. On the next prompt click &#8220;Read in Browser&#8221; to read your eBook straight from your browser.<\/p>\n<p>\t\t\t\t\t\t\t\tYou may also download your eBook if it comes in a downloadable file format. To read these you will need software called Adobe Digital Editions which is free and may be <a href=\"https:\/\/www.adobe.com\/solutions\/ebook\/digital-editions\/download.html\" class=\"linkalpha\">downloaded here<\/a>.\n\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"EXPANDcontainer\" id=\"EXPAND_10q1b\">\n\t\t\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q1b', 'Hoopla')\">Hoopla &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q1b\">\n<div class=\"EXPANDcontainer\" id=\"EXPAND_10q1bA\">\n\t\t\t\t\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q1bA', 'I&#x2019;m using a smart device')\">I&#8217;m using a smart device &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q1bA\">\n\t\t\t\t\t\t\t\tDownload the <a href=\"https:\/\/hegganlibrary.org\/index.php\/services\/library-apps\/#Hoopla\">hoopla app<\/a> from your device&#8217;s app store and open the app. Either create an account or sign in if you&#8217;ve already done so. Find an item you like and tap on it. You&#8217;ll find a borrow button on the details page. tap this to borrow the item and once you&#8217;ve done so the button will change to &#8220;read&#8221;. Tap this to begin reading your eBook. This will stream the item, but you&#8217;ll also find an option to download the item on the same page if you&#8217;ll be without data while reading.\n\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"EXPANDcontainer\" id=\"EXPAND_10q1bB\">\n\t\t\t\t\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q1bB', 'I&#x2019;m using a computer or smart phone web browser')\">I&#8217;m using a computer or smart phone web browser &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q1bB\">\n\t\t\t\t\t\t\t\t\t\t\tNavigate to <a href=\"https:\/\/www.hoopladigital.com\/\" class=\"linkalpha\">hoopla<\/a> and either create an account or sign in if you&#8217;ve already done so. Find an item you like and click on it. You&#8217;ll find a borrow button on the details page. Click this to borrow the item and once you&#8217;ve done so the button will change to &#8220;read&#8221;. Click this to begin reading your eBook.\n\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"EXPANDcontainer\" id=\"EXPAND_10q1d\">\n\t\t\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q1d', 'Palace Project')\">Palace Project &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q1d\">\n\t\t\t\t\t\tInstall the Palace Project App, which you can do from your device&#8217;s app store or by using the appropriate links <a href=\"https:\/\/thepalaceproject.org\/app\/\" class=\"linkalpha\">on this page<\/a>. Then, in the app, search for &#8220;Margaret E. Heggan Free Public Library.&#8221; Browse for an item you would like to borrow and tap &#8220;Get&#8221; on the item&#8217;s detail page. Sign in with your library card and pin number to proceed.\n\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"EXPANDcontainer\" id=\"eBookQ2\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q2', 'How long can I borrow digital materials for?')\">How long can I borrow digital materials for? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q2\">\n\t\t\t\tThis will vary based on the service and format of the item.<\/p>\n<p>\t\t\t\t<strong>hoopla<\/strong><\/p>\n<ul>\n<li>eBooks and Audiobooks: 3 weeks<\/li>\n<li>Music: 1 week<\/li>\n<li>Movies and Television Episodes: 72 hours<\/li>\n<\/ul>\n<p>\t\t\t\t<strong>Kanopy<\/strong>: 48-72 hours depending on the movie.<\/p>\n<p>\t\t\t\t<strong>Palace Project<\/strong>: 6-20 days depending on the item.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"eBookQ3\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q3', 'How many digital materials can I borrow at once?')\">How many digital materials can I borrow at once? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q3\">\n\t\t\t\t<strong>hoopla<\/strong>: You may borrow 6 materials per month.<\/p>\n<p>\t\t\t\t<strong>Kanopy<\/strong>: You have 18 credits per month.<\/p>\n<p>\t\t\t\t<strong>OverDrive\/Libby<\/strong>: You may borrow 5 materials at one time and may have up to 6 holds at one time.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"eBookQ4\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_10q4', 'Will I be charged late fees for eBooks?')\">Will I be charged late fees for eBooks? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_10q4\">\n\t\t\t\tYou will never be charged for late fees for digital materials.\n\t\t<\/div>\n<\/div><\/div>\n<\/div>\n<div class=\"PARENTcontainer\" id=\"Service\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_GP.png\" class=\"PARENTcontIMG\" alt=\"A group of people\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tLibrary Services\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"ServiceQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_11q1', 'How can I ask the reference librarian a question if I am not in the library?')\">How can I ask the reference librarian a question if I am not in the library? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_11q1\">\n\t\t\t\tYou may call the reference desk at 856-589-3334 extension 222, during operating hours or leave a message on the reference voicemail.  You can also email your reference question to <a href=\"mailto:reference@hegganlibrary.org\" class=\"linkalpha\">reference@hegganlibrary.org<\/a>.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"ServiceQ2\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_11q2', 'Does the library have meeting rooms available?')\">Does the library have meeting rooms available? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_11q2\">\n\t\t\t\tThe library has two small study rooms and a meeting room available. The library\u2019s meeting room is available to non-profit, community, and government organizations only with preference given to those located in Washington Township.  <\/p>\n<p>\t\t\t\t<a href=\"https:\/\/heggan.librarycalendar.com\/reserve-room\/room?room_type=70&#038;op=Apply&#038;form_build_id=form-VOIqoI4PcEHtf9OpoVaY5vl2CVH8Cpgaf-AfkXQLuEU&#038;form_id=lc_reserve_by_time\" class=\"linkalpha\">Please click here<\/a> to request a reservation. Reservations are all pending further approval. You may also request the meeting room by submitting a <a href=\"https:\/\/hegganlibrary.org\/FAQ\/MeetingRoom.PDF\" class=\"linkalpha\">printable application<\/a>. <\/p>\n<p>\t\t\t\tThere is no charge associated with room reservations.  Please <a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/policies\/#POLICY4-1\" class=\"linkalpha\">click here<\/a> to view the meeting room policy.  Please note that meetings and programs administered by library staff have first priority over use of the room by the public. <\/p>\n<p>\t\t\t\tThe library also has three small study rooms available for use by Heggan cardholders.  <\/p>\n<p>\t\t\t\t<a href=\"https:\/\/hegganlibrary.org\/index.php\/about\/policies\/#POLICY4-2\" class=\"linkalpha\">Please click here<\/a> to view the small study room policy.  A link to reserve a small study room is <a href=\"https:\/\/heggan.librarycalendar.com\/reserve-room\/room?room_type=71&#038;op=Apply&#038;form_build_id=form-1UwplOquCErAwK2GVyMSWw46KLlcUlqJ92ZojMgYiaY&#038;form_id=lc_reserve_by_time\" class=\"linkalpha\">available here<\/a>.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"ServiceQ3\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_11q3', 'Does the library have notary services?')\">Does the library have notary services? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_11q3\">\n\t\t\t\tWe do not offer notary services at this time. Please contact the reference desk at 856-589-3334 extension 222 for other locations that offer notary services.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"ServiceQ4\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_11q4', 'Is anyone allowed to attend library programs?')\">Is anyone allowed to attend library programs? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_11q4\">\n\t\t\t\tMost library programs for adults are open to anyone, regardless of residency, although pre-registration may be required.  Most programs for youth are restricted to Heggan cardholders only.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"ServiceQ5\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_11q5', 'How do I sign up for children\u2019s programming?')\">How do I sign up for children\u2019s programming? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_11q5\">\n\t\t\t\tA programming calendar can be found <a href=\"https:\/\/heggan.librarycalendar.com\/\" class=\"linkalpha\">at this link<\/a>.  Children\u2019s programming is indicated by a light blue bar on the calendar.  Programs are frequently offered for a specific age range, so please make sure your child is eligible before you sign them up.  Library cards are required for registration for most children\u2019s programming. You can also call the desk at the children\u2019s library at 856-589-3334 extension 223, for assistance in registering, and for more information about programming.   Please note that attendance at most youth programs is restricted to Heggan cardholders only.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"ServiceQ6\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_11q6', 'I represent a service or nonprofit group in Washington Township and I would like a librarian to speak about library resources and services to my group.  Is that possible?')\">I represent a service or nonprofit group in Washington Township and I would like a librarian to speak about library resources and services to my group.  Is that possible? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_11q6\">\n\t\t\t\tYes.  For groups of adults, please contact Chrissy Sirianni, Adult Services Supervisor, at <a href=\"mailto:csirianni@hegganlibrary.org\" class=\"linkalpha\">csirianni@hegganlibrary.org<\/a> or at 856 589 3334 extension 211 and for groups of youth, please contact Sara Figueroa, Youth Services Librarian, at <a href=\"mailto:sfigueroa@hegganlibrary.org\" class=\"linkalpha\">sfigueroa@hegganlibrary.org<\/a> or at 856 589 3334 extension 216.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"ServiceQ7\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_11q7', 'I would like to bring a group of minors to the library for a tour.  Is this something that the library provides?')\">I would like to bring a group of minors to the library for a tour.  Is this something that the library provides? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_11q7\">\n\t\t\t\tYes, the library welcomes organized groups, such as scouts, to visit the library.  To schedule a tour for children, please contact Sara Figueroa, the Youth Services Supervisor, at <a href=\"mailto:sfigueroa@hegganlibrary.org\" class=\"linkalpha\">sfigueroa@hegganlibrary.org<\/a>.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"ServiceQ8\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_11q8', 'I am a K-12 educator in Washington Township and I would like information about your resources. Who can I contact?')\">I am a K-12 educator in Washington Township and I would like information about your resources. Who can I contact? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_11q8\">\n\t\t\t\tPlease contact Sara Figueroa, the Youth Services Supervisors at <a href=\"mailto:sfigueroa@hegganlibrary.org\" class=\"linkalpha\">sfigueroa@hegganlibrary.org<\/a>.\n\t\t<\/div>\n<\/div><\/div>\n<\/div>\n<div class=\"PARENTcontainer\" id=\"Data\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_LINK.png\" class=\"PARENTcontIMG\" alt=\"A wireframe globe\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tLibrary Databases\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"DataQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_12q1', 'Why do some databases only display the abstract of an article?')\">Why do some databases only display the abstract of an article? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_12q1\">\n\t\t\t\tDatabases may contain an abstract or listing of an article, but not the article itself. This is intended to give you a lead towards finding the full text yourself, like tracking down the journal in which the was published. If you don&#8217;t want to bother with all of that, make sure you limit your searches to &#8220;Full Text&#8221;, which will ensure all of your results are accessible in full. This is a filter available in most databases.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"DataQ2\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_12q2', 'Can I access the library\u2019s online reference databases from my home computer?')\">Can I access the library\u2019s online reference databases from my home computer? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_12q2\">\n\t\t\t\tCardholders may access many of the online reference resources from any home computer.  Links to all of our databases available for remote access can be found on the <a href=\"https:\/\/hegganlibrary.org\/index.php\/research\/databases\/\" class=\"linkalpha\">Databases A-Z page<\/a>.  You may need your barcode number and PIN to access some of these databases.\n\t\t<\/div>\n<\/div><\/div>\n<\/div>\n<h1 style=\"text-align:center\">LIBRARY TECHNOLOGY<\/h1>\n<div class=\"PARENTcontainer\" id=\"Comp\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_CPU2.png\" class=\"PARENTcontIMG\" alt=\"A desktop computer\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tLibrary Computers\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\"  id=\"CompQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_13q1', 'Do I need a library card to use a computer?')\">Do I need a library card to use a computer? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_13q1\">\n\t\t\t\tYou will need a valid library card from a library that is a member of <a href=\"https:\/\/www.login-libraries.org\" class=\"linkalpha\">LOGIN Libraries<\/a> in order to use one of our public computers. If you do not have a library card from one of these libraries you may request an application for a guest pass at the circulation desk. A guest pass will not be accepted on young adult workstations.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"CompQ2\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_13q2', 'How long can I use the public computers?')\">How long can I use the public computers? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_13q2\">\n\t\t\t\tA public computer session is one hour long, and will automatically renew unless the library is about to close or if another patron has reserved the workstation. Users are permitted up to eleven sessions per day.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\"  id=\"CompQ3\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_13q3', 'I left my computer unattended for five minutes and it shut down, why did it do that?')\">I left my computer unattended for five minutes and it shut down, why did it do that? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_13q3\">\n\t\t\t\tIn order to protect the security and privacy of our patrons, our computers will automatically end a session if the station is left idle for five minutes. If a station is approaching that idle time a patron must click a prompt in order to maintain their session.<\/p>\n<p>\t\t\t\tAs data is wiped only at the end of a session, this measure helps prevent unauthorized users by accessing a patron\u2019s account and history should they forget to end their session or simply walk away from their computer for too long.\n\t\t<\/p><\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"CompQ4\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_13q4', 'What software is installed on the public computers?')\">What software is installed on the public computers? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_13q4\">\n\t\t\t\tThe software installed on library computers includes the following:<\/p>\n<ul>\n<li>Audacity<\/li>\n<li>GiMP<\/li>\n<li>Google Chrome<\/li>\n<li>Microsoft Edge<\/li>\n<li>Microsoft Excel<\/li>\n<li>Micrososft Power Point<\/li>\n<li>Microsoft Publisher<\/li>\n<li>Microsoft Word<\/li>\n<li>Mozilla Firefox<\/li>\n<li>NotePad++<\/li>\n<li>VCL Media Player<\/li>\n<\/ul>\n<p>\t\t\t\tPatrons are not able or permitted to install additional software.\n\t\t<\/p><\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"CompQ5\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_13q5', 'Is my information cleared when I log off of a library computer?')\">Is my information cleared when I log off of a library computer? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_13q5\">\n\t\t\t\tAll of our computers have software installed that will clear any information saved to it when a session is ended. This will remove anything saved to the computer&#8217;s hard drive and browser history, however, it will not revert changes to emails, applications, thumb drives, or anything external to the computer in question.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"CompQ6\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_13q6', 'Are anti-virus and firewall software installed on library computers?')\">Are anti-virus and firewall software installed on library computers? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_13q6\">\n\t\t\t\tYes, anti-virus and firewall software are installed on library computers and monitored regularly to ensure that they are up to date on the latest definitions. Patrons are unable to disable these security measures.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"CompQ7\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_13q7', 'Are there age restrictions on public computers?')\">Are there age restrictions on public computers? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_13q7\">\n\t\t\t\tOnly patrons between the ages of 13 and 18 are permitted to use the young adult computers. Due to this restriction, guest passes are not accepted on young adult workstations\n\t\t<\/div>\n<\/div><\/div>\n<\/div>\n<div class=\"PARENTcontainer\" id=\"WiFi\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_WIFI.png\" class=\"PARENTcontIMG\" alt=\"A set of waves, the Wi-Fi symbol\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tPublic Wi-Fi\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"WiFiQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_14q1', 'Does the library offer free public Wi-Fi?')\">Does the library offer free public Wi-Fi? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_14q1\">\n\t\t\t\tYes, the library offers free public Wi-Fi 24\/7, accessible both inside the library and outside in the library parking lot.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\"  id=\"WiFiQ2\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_14q2', 'What is the library&#x2019;s public Wi-Fi hotspot name and what is the password?')\">What is the library&#8217;s public Wi-Fi hotspot name and what is the password? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_14q2\">\n\t\t\t\tAll public Wi-Fi hotspot names begin with Library_PUBLIC. We have several hotspots to allow for strong signal strength through out the building. <\/p>\n<ul>\n<li>Library_PUBLIC1: Located in the back corner of the library, near the periodicals.<\/li>\n<li>Library_PUBLIC2: Located in the center of the library, in the children&#8217;s library.<\/li>\n<li>Library_Meetingroom: Located in the library meeting room.<\/li>\n<li>Library_PUBLIC Ext1: Extends Wi-Fi signal towards main parking lot.<\/li>\n<li>Library_PUBLIC Ext2: Extends Wi-Fi signal towards parking lot adjacent to the young adult library.<\/li>\n<\/ul>\n<p>\t\t\t\tNone of the library&#8217;s public Wi-Fi hotspots will ask for a password.\n\t\t<\/p><\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"WiFiQ3\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_14q3', 'I&#x2019;m getting slow speeds on your Wi-Fi, what should I do?')\">I&#8217;m getting slow speeds on your Wi-Fi, what should I do? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_14q3\">\n\t\t\t\tPlease make sure you are connected to a hotspot that is nearby in order to ensure you are getting the strongest signal:<\/p>\n<ul>\n<li>Library_PUBLIC1: Located in the back corner of the library, near the periodicals.<\/li>\n<li>Library_PUBLIC2: Located in the center of the library, in the children&#8217;s library.<\/li>\n<li>Library_Meetingroom: Located in the library meeting room.<\/li>\n<li>Library_PUBLIC Ext1: Extends Wi-Fi signal towards main parking lot.<\/li>\n<li>Library_PUBLIC Ext2: Extends Wi-Fi signal towards parking lot adjacent to the young adult library.<\/li>\n<\/ul>\n<p>\t\t\t\tIf the slowdown is isolated to a single website, the host may be having bandwidth issues. Try back in a few minutes.<br \/>\n\t\t\t\tIf the issue persists and is happening on multiple website, please speak with a librarian at the adult reference desk.\n\t\t<\/p><\/div>\n<\/div><\/div>\n<\/div>\n<div class=\"PARENTcontainer\" id=\"Print\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_COPY.png\" class=\"PARENTcontIMG\" alt=\"A copier\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tPrinting and Copying\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"PrintQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_15q1', 'Can I print from the public computers, and if so how much does it cost?')\">Can I print from the public computers, and if so how much does it cost? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_15q1\">\n\t\t\t\tYou are able to print from our public computers.<br \/>\n\t\t\t\tPrints cost 15 cents a page in black and white and 25 cents a page in color.<br \/>\n\t\t\t\tIn order to print from a public computer, enter the command to print as you normally would and select either &#8220;black and white&#8221; or &#8220;color&#8221; as the destination printer depending on what is desired. A prompt will appear confirming how much the job will cost, click &#8220;OK&#8221; to submit the print job. You may repeat this as needed so you can pay for all of your jobs at once.<br \/>\n\t\t\t\tOnce you are ready to release your print jobs, leave your station and approach the self service station in front of the adult computer lab. Click &#8220;Release a Print Job&#8221; and enter the library card or guest pass number that you used to log into your session. You should see your print jobs. Use nearby the coin tower to pay for your jobs and click print on this screen. Click the first icon &#8220;pay from vending device&#8221; and your jobs should begin to print.<br \/>\n\t\t\t\tPlease speak with the librarian at the reference desk if you run into any issues.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\"  id=\"PrintQ2\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_15q2', 'Can I print from my laptop or smartphone, and if so how much does it cost?')\">Can I print from my laptop or smartphone, and if so how much does it cost? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_15q2\">\n\t\t\t\tYou are able to send jobs to our print release station remotely on anything with access to the internet.<br \/>\n\t\t\t\tBlack and white prints are 15 cents a page and color prints are 25 cents a page.<br \/>\n\t\t\t\tThere are 3 methods of submitting remote print jobs:<\/p>\n<ul>\n<li><strong>Submit the job through the library website<\/strong>\n<ol>\n<li>Navigate to <a href=\"https:\/\/print.princh.com\/?pid=107490\" class=\"linkalpha\">https:\/\/print.princh.com\/?pid=107490<\/a> in a browser.<\/li>\n<li>If prompted for a code enter 107490.<\/li>\n<li>Click &#8220;Click here to select and upload a file&#8230;&#8221;.<\/li>\n<li>Select your file(s) in the file navigator.<\/li>\n<li>Select if you want your print in black and white or color, the number of copies, and any other preferences by clicking the wrench icon.<\/li>\n<li>Click to check the box to accept the terms and conditions.<\/li>\n<li>Click continue to submit your print job(s).<\/li>\n<li>Enter an email to retrieve your print job(s).<\/li>\n<\/ol>\n<\/li>\n<li><strong>Submit the job via the Princh smartphone app<\/strong>\n<ol>\n<li>Download the <a href=\"https:\/\/hegganlibrary.org\/index.php\/services\/library-apps\/#Princh\" class=\"linkalpha\">Princh app<\/a> from your device&#8217;s app store.<\/li>\n<li>Navigate to your file and use the native functions to print. Princh should now be a printing option, select this as the printer. The Princh app will open.<\/li>\n<li>Search for the library printer by scanning our QR code, searching for our code (107490), or by our location.<br \/>\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/app\/princhQR.png\"><\/li>\n<li>Select the Heggan Library Public Printer, and specify any printing preferences. Tap &#8220;Print.&#8221;<\/li>\n<li>Tap to accept terms and conditions, and then tap continue.<\/li>\n<li>Enter an email to retrieve the print job, and tap &#8220;submit print job.&#8221;<\/li>\n<\/ol>\n<\/li>\n<li><strong>Send the file you want to print as an email or attachment to <a href=\"mailto:heggan-bw@ewprints.com\" class=\"linkalpha\">heggan-bw@ewprints.com<\/a> for black and white prints or <a href=\"mailto:heggan-color@ewprints.com\" class=\"linkalpha\">heggan-color@ewprints.com<\/a> for color prints.<\/strong><\/li>\n<\/ul>\n<p>\t\t\t\tOnce you&#8217;ve submitted your print job, go to the self service station in front of the computer lab and click &#8220;release a print job.&#8221; Use the second section to enter the email address that you used when submitting your job. Do not use the first option to enter your library card number. Use the coin tower to pay for your job, and click &#8220;print&#8221; on the self service station, then the &#8220;pay from vending device&#8221; icon in order to release your print job.<\/p>\n<p>\t\t\t\tFor more help please consult these interactive guides for <a href=\"https:\/\/princh.com\/ew-mobile-web-app-guide\/\" class=\"linkalpha\">printing from a mobile device<\/a> and for <a href=\"https:\/\/princh.com\/ew-laptop-web-app-guide\/\" class=\"linkalpha\">printing from a browser.<\/a>\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\"  id=\"PrintQ3\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_15q3', 'Does the library have copiers?')\">Does the library have copiers? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_15q3\">\n\t\t\t\tYes, the library has two copiers located in front of the computer lab. One copier prints in black and white only, and the other near the print release station prints in both black and white and in color.<\/p>\n<p>\t\t\t\tBlack and white copies cost 15 cents per page, and color copies cost 25 cents per page.\n\t\t<\/p><\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"PrintQ4\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_15q4', 'Can I make double sided copies?')\">Can I make double sided copies? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_15q4\">\n\t\t\t\tBoth copiers are capable of printing double sided. To make a double sided copy, first insert money into the coin tower to unlock the copier screen. Look for a button that says &#8220;1 sided &#8212; 1 sided&#8221; and tap it, and then press &#8220;1 sided &#8212; 2 sided&#8221;.<\/p>\n<p>\t\t\t\tPlace your document on the glass flatbed and press the green button to scan one side. Then flip the document and press the green button again to scan the other side. Tap the button labeled &#8220;finished&#8221; once you&#8217;ve finished scanning your pages and your job will print.\n\t\t<\/p><\/div>\n<\/div><\/div>\n<\/div>\n<div class=\"PARENTcontainer\" id=\"Scan\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_SCANNER.png\" class=\"PARENTcontIMG\" alt=\"A flatbed scanner\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\t\tScanning\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"ScanQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_16q1', 'Does the library have scanners?')\">Does the library have scanners? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_16q1\">\n\t\t\t\tThe library has three flatbed scanners available to the public. They are in the computer lab connected to the three PC Plus computers in the middle of the lab. If you need to use the scanner and all PC Plus computers are in use please either speak with a librarian or use the self-service station to the next available PC Plus computer.<\/p>\n<p>\t\t\t\tTo scan a document, turn on the scanner and place the document in either the document feeder or on the glass of the flatbed. Open the scanning software on the desktop and click either &#8220;Scan Document as PDF&#8221; or &#8220;Scan Picture as JPEG.&#8221; The document will scan, once this is finished you will be shown a preview and be prompted to save the file.<\/p>\n<p>\t\t\t\tPC Plus computers will automatically shut down 15 minutes before closing, so scanning services will also cease 15 minutes before closing.\n\t\t<\/p><\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"ScanQ2\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_16q2', 'Does the scanner have a document feeder?')\">Does the scanner have a document feeder? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_16q2\">\n\t\t\t\tYes, the scanner has a document feeder.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"ScanQ3\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_16q3', 'Can I use the scanner to email a document?')\">Can I use the scanner to email a document? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_16q3\">\n\t\t\t\tYes, but not within the scanning program itself. You will need to use a browser to log into your email and attach the file that you saved when the scan completed.\n\t\t<\/div>\n<\/div><\/div>\n<\/div>\n<div class=\"PARENTcontainer\" id=\"Fax\">\n<div class=\"PARENTcontimg\">\n\t\t<img decoding=\"async\" src=\"https:\/\/hegganlibrary.org\/img\/PARENT_FAX.png\" class=\"PARENTcontIMG\" alt=\"A fax machine\">\n\t<\/div>\n<div class=\"PARENTcontheader\">\n\tFaxing\n\t<\/div>\n<div class=\"PARENTcontbody\">\n<div class=\"EXPANDcontainer\" id=\"FaxQ1\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_17q1', 'Does the library have a fax service?')\">Does the library have a fax service? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_17q1\">\n\t\t\t\tYes, the library does provide an outgoing fax service. The service costs $1 per page (not including the cover page) and is provided at the circulation desk.\n\t\t<\/div>\n<\/div>\n<div class=\"EXPANDcontainer\" id=\"FaxQ2\">\n\t\t\t<font class=\"EXPANDbutton\" onclick=\"expandContent('EXPAND_17q2', 'Can I have faxes sent to the library?')\">Can I have faxes sent to the library? &#x25BC;<\/font><\/p>\n<div class=\"EXPANDcontent\" id=\"EXPAND_17q2\">\n\t\t\t\tNo, the fax service is only for outgoing faxes.\n\t\t<\/div>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Welcome to the FAQ page! We&#8217;ve listed the answers to questions that we receive frequently about the Margaret E. Heggan Free Public Library below. If you find your question remains unaddressed, please also consider emailing info@hegganlibrary.org or using our online Ask a Librarian form. ABOUT THE LIBRARY The Margaret E. Heggan Free [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":13611,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-291","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Frequently Asked Questions - The Margaret E. 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